Quality control process

Procedure for management review is to ensures that the management is involved in maintaining laboratory's continuing suitability, adequacy and effectiveness and in giving appropriate support of patient care.

Chairman, Co-chairman, Laboratory director, quality manager and HODs of departments uses this procedure.

1. The laboratory director arranges meeting of Chairman and/or co-chairman, Laboratory director, quality manager and HODs of departments at least once a year, preferably after a cycle of internal audit is complated.
2. The laboratory director present summary information of following nature in the meeting
   1. the periodic review of requests, and suitability of procedures and sample requirements
   2. assessment of user feedback
   3. staff suggestions
   4. internal audits
   5. risk management
   6. use of quality indicators
   7. reviews by external organizations
   8. results of participation in interlaboratory comparison programmes (PT/EQA)
   9. monitoring and resolution of complaints
   10. performance of suppliers
   11. identification and control of nonconformities
   12. results of continual improvement including current status of corrective actions and preventive actions
   13. follow-up actions from previous management reviews
   14. changes in the volume and scope of work, personnel, and premises that could affect the quality management system
   15. recommendations for improvement, including technical requirements.
3. The meeting discusses information presented by the laboratory director.
4. The minutes of the meeting includes
   1. Chanages required in quality policy and objectives
   2. Changes required in quality manual, procedural documents and records
   3. Changes required in quality and quantity of material, human and information resources
   4. timeframe for implementation of changes required