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Procedure for identification, control, correction and prevention of nonconformities
| Name | Unique ID | Edition/Date of Edition |
|---|---|---|
| Procedure for identification, control, correction and prevention of nonconformities | nchsls:c:general:document:02 | (1) 03-01-2014 |
| Preparing authority | Approving authority | Review period |
|---|---|---|
| All teaching staff | Quality Manager |
| Printed copy of this document is considered uncontrolled. It should be compared with controlled electronic copy before use |
The procedure is required to carry out quality control process.
It ensures that nonconformity in each laboratory process is identified, controlled, corrected and prevented, therby reducing need for risk management.
All laboratory processes come under the scope of this procedure
Any personnel of the laboratory involved with any process need to use this procedure.
| Risk Matrix | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Effects | ||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
| Probability | ||||||||||
| 1 | ||||||||||
| 2 | ||||||||||
| 3 | ||||||||||
| 4 | ||||||||||
| 5 | ||||||||||
| 6 | ||||||||||
| 7 | ||||||||||
| 8 | ||||||||||
| 9 | ||||||||||
| 10 | ||||||||||
| Effects 0=Not much effect on quality objectives 10=Major effects on quality objectives Probability 0=unlikely 10=Very likely |
||||||||||
Any personnel can identify nonconformity
The person is called First information personnel
| Common(but not the only) sources of identifying nonconformity |
|---|
| internal quality control |
| interlaboratory comparisons |
| internal audit |
| external audit |
| feedback from laboratory personnel and users of the laboratory |
| instrument calibrations |
| checking of consumable materials |
| reporting and certificate checking |
| laboratory management reviews |
each nonconformity is informed to authorized signatory who is responsible for coordinating step-3.
Authorized signatory, if required with help of other personnel, notes down properties of nonconformity; plans, implements, reviews and records actions as follows.
| Common Properties of Nonconformity Record | Common possible values |
|---|---|
| Source | See above |
| First information personnel | Name |
| Process affected | preanalytical, analytical etc. |
| Quality manual section/subsection affected | 5.2,5.3 etc. |
| Extent | Major, Minor |
| Clinician informed(immediate control) | Yes,No, Why |
| Examination stopped being reported/performed(immediate control) and resumed | Name of examination and description |
| Reports recalled/identified as null-and-void(immediate control) | List of reports |
| summary, cause analysis, possibility for recurrance | Description, 5 Whys, Fishbone |
| Planning, implementation and review of Corrective actions | Description |
| Planning, implementation and review of Preventive actions | Description |
| Other details | Description |
| Record | Maintained at | Storage period |
|---|---|---|
| Nonconformity Record | Laboratory director level and Department/Section Level | 2 years |
| Risk Management Record | Laboratory director level and Department/Section Level | 2 years |