Procedure for informing patients and users about the laboratory services

NameUnique ID Edition/Date of Edition
Procedure for informing patients and users about the laboratory servicesnchsls:c:Histopathology:document:06 03-01-2015
Preparing authorityApproving authorityReview period
All teaching staff of Pathology Department In-charge Histopathology1 year
Controlled copy of this document exist in electronic form at IP address 10.207.3.240 of LAN at NCH, Surat
Printed copy of this document with signature of authorized person is to be considered controlled.

1.The location of the laboratory

  1. Histopathology Laboratory, 3rd Floor, College Building, New Civil Hospital, Majura gate, Surat.

2.List of examinations under scope of Histopathology Section

SrSpecific tests/ examination performed
1Paraffin blocks for second opinion
2Slides for second opinion
3Small, medium & large tissues received in formalin
4Tissue received in normal saline

3.Opening hours of laboratories

  1. Monday to Friday : 9 AM to 5 PM
  2. Saturday : 9 AM to 1PM

4.The examinations offered by the laboratory

Serial noType of SampleCollected inSpecial precautions
1Biopsy10% neutral buffered formalin(ph7.2) in appropriate amount-about 10 times volume of specimen in leak proof containerSent as early as possible after collection within 6 hours≤ 4 working days
2Large specimens10% buffered neutral formalin.10 times specimen volumeSent as early as possible after the operation within 6 hours. Sent in large provided container with no anatomical distortion of specimen. In case of delay serial cuts at 1 cm intervals should be taken to avoid autolysis≤ 4 working days
3Frozen SectionNormal salineSend as early as possible30 minutes

5.Instructions for completion of the request form

  1. Five most essential items on request form: MRD + Name + Department + Unit + Ward
  2. MRD number is most important item in filling request form.
  3. Do not forget to write correct name. It is very useful to identify patient when any thing goes wrong with MRD number provided.
  4. [Department + Unit + Ward ] help to locate patient for conveying critical reports. Please mention them without fail.
  5. This is a no-fee, nominal-fee laboratory.Please request only necessary examinations.
  6. Do not forget to write relevant clinical history, any investigations, past history, previous history of FNAC reports if any, the source of material is important for proper evaluation of reports.
  7. Surgical specimen and biopsy should be properly labeled for identification.

6.Instructions for preparation of the patient

  1. NA

8.The laboratories criteria for accepting and rejecting samples

  1. Histopathology Specimens are not rejected on the basis of poor specimen integrity
  2. They are all accessioned & appropriate remarks are incorporated in the gross, microscopic descriptions & diagnostic interpretation.
  3. In the case of any discrepancy of specimen identification and traceability or specimen mislabeling, the specimen is not processed for examination till relevant information are obtained. Meanwhile concerned clinician is informed & necessary corrections are made. In the intervening period ,the specimen is not discarded.

9.The laboratory’s policy on protection of personal information

The laboratory gives patient sample report to

  1. Authorized report collection person
  2. Patient and their relatives
  3. Authorized person from ward/Residents/Interns

The laboratory use laboratory data for research only after striping data from patient identification.

10.Complaints and suggestions

The laboratory welcomes complaints and suggestions. The laboratory provides feedback to any complaint made by you.
MethodDetails
Phone0261-2208410, 0261-2208411
OralClinicians are encourages to convey their feedback at various meetings. Patients and their representatives can make oral complaint to any personnel of NCHSLS. Download feedback formfeed_back_format.doc
Email pathologygmcs@gmail.com
Written complaints to NCHSLSOn simple paper or feedback form, deposit complaint to any personnel of NCHSLS, Ask for acknowledgement. download feedback form