1. OPD-10 New Civil Hospital, Majura gate, Surat.

For common sample collection Monday to Friday : 9 AM to 1 PM and 4 PM to 6 PM Saturday : 9 AM to 1PM

For Indoor samples 24*7

1. Refer to the table below to find weather an examination will be available or not at the time of collection.
2. Please make sure that examination is requested and sample is collected in such a way that it reaches Hematology Sample Collection Windows at stipulated time.

Routine Hours (8 a.m. to 4 p.m.)

Emergency Hours(4 p.m. to 8 a.m.)

1. Five most essential items on request form: MRD + Name + Department + Unit + Ward
2. MRD number is most important item in filling request form.
   • Example:22/00001234
   • Note that MRD number start with “YY/00001234” where YY is current year
   • The number is always of eight digits. Not witting complete 8 digits make it very difficult for the laboratory to retrieve your report at a letter date.
3. Do not forget to write correct name. It is very useful to identify patient when any thing goes wrong with MRD number provided.
4. [Department + Unit + Ward ] help to locate patient for conveying critical reports. Please mention them without fail.
5. This is a no-fee, nominal-fee laboratory.Please request only necessary examinations.
6. Special properties of sample, I.e. pre BT, Post BT, pre-hemodyalisis needs to be indicated

1. No written consent is required for any examination under scope of Hematology section. However, all examination under scope of Hematology section requires oral consent after explanation of need for examination and need for sample collection.

FOR INDOOR PATIENTS

• Acceptance criteria:
• Following data must be filled up in request form –

1. Name & Registration number
2. Patient’s MRD Number (Unique ID number)
3. Age & Sex
4. Referral ward & Unit
5. Short clinical history
6. Name of investigation
7. Signature of requester
8. Date and time of sample collection

For indoor patients

• Rejection criteria:

1. Any discrepancy in patient identification between sample tube and request form. ( In that case sample and request form are returned to sender for resolution)
2. Nonspecific name for examination written (e.g All test)
3. Inadequate quantity /overfilled sample for respective test
4. Sample in inappropriate container
5. Hemolysed / clotted sample
6. Transport time (time between collection and receipt of sample) is more than 2 hrs.

In case of rejection, reason is mentioned in sample rejection register as well as on request form and sample with request form is send back to requester

For outdoor patients in case of hemolysed/clotted sample, repeat sample is advised and record of which are kept in rejection register

The laboratory gives patient sample report to

1. Authorized report collection person
2. Patient and their relatives
3. Authorized person from ward/Residents/Interns

The laboratory use laboratory data for research only after striping data from patient identification.