===Header===
^Name^Unique ID^ Edition/Date of Edition ^
|Procedure for informing patients and users about the laboratory services|nchsls:c:biochemistry:document:06|(1) 03-01-2014|

^Preparing authority^Approving authority^Review period^
|All teaching staff of Biochemistry Department|HOD Biochemistry|1 year|

|**Printed copy of this document is considered uncontrolled.** It should be compared with controlled electronic copy before use|
======Processes requiring this procedure======
Pre-examination process require this procedure.
======Procedure======
HOD Biochemistry delegates the entire activity of informing patients and users about the laboratory to suitable personnels who performs following procedure.
  *Prepare [[online information resource for patients and users]] accessible to all clinicians of NCH Surat at LAN of NCH Surat. Deliver any information to be given to patients through their clinicians only.
  *As hospital LAN may not be functional all times; use circulars, e-mails, meetings and wall-notice or any other method suitable from time to time to supply very important information to clinicians.
  *To make clinicians aware of availability of such information online, use circulars, e-mails, meetings and wall-notice or any other method suitable from time to time.
======Required Records======
^Record^Maintained at^Storage period^
|circulars, e-mails, meetings and wall-notice or any other type of communication|Physically or electronically at Clinical biochemistry laboratory or email servers|2 years|